MEET OUR TEAM
With a dedicated team in Hong Kong as well as the UK, we are the link that makes your child's educational journey easy to navigate and gives you peace of mind while they are studying abroad.
Both our Hong Kong and UK teams have rich and varied experience in education and pastoral care, to guarantee that everything is done with our students' best interests at the core.
"The efforts in helping my children to maintain their well-being at this critical time is laudable." - Mrs Kwan
OUR HONG KONG TEAM
Our Hong Kong office is in the heart of Causeway Bay. Conveniently located, parents can arrange an appointment or drop in any time they need. We thoroughly enjoy catching up with parents, and we love to meet new families too. Our team works night and day to ensure that all students are cared for from the moment they embark on their journey, to the time they arrive home. There is always someone at the end of a phone, and we always welcome a call, message or update to hear about how not just the student but how the whole family is getting on.
Whether it's seeking advice, signing important documents, organising a birthday treat or outing, or simply coming in for a conversation and a cup of tea to chat about how your child is doing, we are on hand to answer any questions you have.
Managing Director and Founder
Caroline has over a decade of experience in education, from teaching, to running summer camps and holiday courses. She currently lives in a boarding school where her husband is a Housemaster. She has a degree from the University of Nottingham and an MSc from King's College London, so Caroline understands the importance of an high-level education. She ensures that student wellbeing and rich learning experiences are at the core of Belgravia. Caroline speaks English and Spanish.
Charlie joins us as General Manager having worked in the UK and Australia. Charlie has worked in a variety of industries such as Finance, Construction and Professional Sports. She brings a wealth of management and operational experience to Belgravia and looks forward to offering the utmost support to all families whilst their children study in the UK. Charlie has a Master of Sports Law and is currently undertaking a Level 5 Chartered Institute of Personnel Development. She speaks English and conversational Japanese.
Customer Relations Executive
Hailey graduated with a bachelor's degree in Marketing from California Polytechnic State University. She gained a plethora of experience while working as an intern in the US and in Malaysia for two years, this enables Hailey to provide invaluable insight to overcoming the challenges that students face when living in other countries. Hailey also speaks English, Cantonese, Mandarin, and Malay.
Customer Relations Executive
Christine lived and studied in the UK and graduated with a Bachelor of Arts in Business from Coventry University. She is very familiar with local British culture and understands the difficulties and needs of students when they are in the UK. Christine also speaks English, Cantonese and Mandarin.
OUR UK TEAM
Belgravia combines global education with local relationships. Our UK team is spread around the country to ensure that every area is connected and that we are in close proximity to our schools and host families. Our Area Parents are always on call to assist each student throughout the year.
An Area Parent is a bridge between the student, the parent, and head office, to make sure that communication is always quick and efficient, and that each child is cared for with the highest standards. An Area Parent may visit a school for a whole range of reasons, perhaps to attend parents evening, a formal school occasion, or simply just to visit a student and check on their personal wellbeing to ensure that all of their needs are being met.
Cora Bayley Douglas
Director of International Operations
Cora is a long-standing member of the team and has worked in education for over 9 years. Her vast experience as a Course Manager at Belgravia's sister company is accompanied by a record of providing the highest standard of care for all children. Cora oversees safeguarding, and ensures that all hosts are checked to the highest standards, in line with AEGIS and the BSA regulations. Having grown up in Spain, Cora understands the support needed for students studying in a new setting. She speaks both English and Spanish fluently.
Head of Pastoral Care
Chris is a fully qualified Primary School Teacher and has spent time teaching in the UK, China, and Japan. He joined the team in early 2020 and has previously acted as Director of Sports and Activities at several international summer camps. Chris is passionate about sports and is a keen learner of Mandarin Chinese.
Head of Operations
Lauren is currently the Head of Operations at Belgravia Guardians and oversees the southern region. Having worked in event management, she has previously organised career events for over 15,000 pupils across the UK and worked closely with many schools. Lauren is first aid and Institution of Occupational Safety & Health (IOSH) qualified. She likes to volunteer at various camps for children with disabilities.
Student Operations Assistant
Suki is our Student Operations Assistant. Originally from Hong Kong, Suki has lived in the UK since childhood. She has first-hand experience studying overseas and understands the cultural differences between Hong Kong and the UK. Suki is able to fully resonate and offer dedicated support for students and their families to make the most of their experience studying in the UK. She also has experience working with special-needs children and is passionate about finding your child a ‘home away from home’ by ensuring that your child is safe and well cared for in the UK. Suki speaks English, Cantonese and Mandarin fluently.